Boss Lady: Jennifer Steiner

Jennifer Steiner - Adorn Goods - Boss Lady - Social Stylate

Boss Lady is a series that shares personal insights from creative women in business. This week we chat with Jennifer Steiner, co-founder of Adorn Goods boutique in Centreville, Delaware. Jennifer shares with us what it means to empower women to live positive and organized lifestyles along with advice for future #bossladies.

1. Tell us a little bit about yourself and your career.
I studied Communication and Art History in college. Everything I’m about and ever known has one theme…aesthetics. I was lucky to grow up with a father who is a mastermind of 18th century architectural design and lover of Philadelphia high style antiques and a mother whose house was always a home and was impeccable. I learned quickly quality over quantity.

I started working on the curatorial staff at Delaware Art Museum as an intern right out of college. I remember my first project was to design a rug out of garden hoses. I thought if I can make a rug made of hoses look good…well I may have potential. From there I went on to special events and then advertising. After I was married, I decided to start the interior design program at Moore College of Art and Design. Then came children and all my time went to them! I feel so lucky to be able to own a business and still pick up my kids from school.

2. What prompted you to start Adorn Goods?
A love of all things beautiful…whether it’s a gorgeous vase, an essential oil that brings you a few moments of relaxation and mindfulness, or the most delicious jar of homemade jam you are so proud to serve your friends and family.

3. How do you decide what brands/lines to carry?
Everything we carry we love and want for ourselves. It’s hard to find the unique, but that’s what we strive for! We want people to love everything and find something they love…truly enjoying their shopping experience.

4. As a retailer, what lessons have you learned that you didn’t know prior to opening the store?
The time it takes to keep things energized and fresh!

5. How do you make your store stand out against competitors?
By offering unique lines with a mix of nostalgia and passion.

6. Where do you hope to see Adorn Goods in 5 years?
The addition of an online store, increased event space and hopefully doing what we are doing now, with the same amount of passion.

7. As a working mom, do you have any tips on creating a balance?
Do the best you can…it’s all good!

8. What inspires you and fuels your creativity?
It’s simple, being in nature and mindfulness.

9. What advice do you have for those looking to go from employee to entrepreneur?
There’s always a way…especially for women business owners. Join a support group or local women in business club.

10. Who is a #BossLady that inspires you and why?
My friend Debi Brooks, who runs a major non-profit, she also a mom, a cook, baker and everything maker : )

Just for fun…

Your happy place is: Anywhere in nature.
The one item you can’t live without it: Salt and chocolate.
Favorite Instagram account to follow: Ugh….
The last show you binge-watched: Big Little Lies!
Cocktail of choice: Dirty Martini
Song you could dance all day to: Crazy In Love by Beyonce and September by Earth, Wind, and Fire.
Trend you wish would disappear: Any trend…I alway try to stick with the classics.

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Boss Lady: Bree Wellons

Boss Lady is a series that shares personal insights from creative women in business. This week we chat with Bree Wellons: interior designer, owner of Dilwyne Designs, and co-founder of Adorn Goods boutique in Centreville, Delaware. Bree shares with us what it means to empower women to live positive and organized lifestyles along with advice for future #bossladies.

BreeWellons-AdornGoods-BossLady-SocialStylate

1. Tell us a little bit about yourself and your career.
After graduating from Syracuse University, I moved to Sydney, Australia to work at the 2000 Summer Olympics in Public Relations. When the Games finished I began working for an advertising firm, where I was exposed to endless creative businesses. Living in Australia for a few years was an amazing experience filled with travel adventures, tons of design inspirations and I met my husband! Once we moved back to the States I enrolled in an interior design program and was hired by a local designer. In 2009 I started my own interior design company, Dilwyne Designs, which focused on residential and small corporate clients. All of these experiences led me to wanting to open a unique retail shop.

2. What prompted you to start Adorn Goods?How do you decide what brands/lines to carry?
Working in the interior design field and many years of foreign travels introduced me to countless product lines. For many years, I’ve dreamed about opening a shop where all of these creative sources would be available. My business partner, Jennifer Steiner, and I were lucky enough to find the perfect building to buy and renovate in the historic town of Centreville, Delaware. Adorn Goods feels more like a home than a business, which has been well-received by our customers.

3. As a retailer, what lessons have you learned (that you didn’t know prior to opening the store)?
Managing your inventory, interacting with your customers and having a good sales team are most important. Paying attention to what categories of products sell the best will also help steer your business.

4. How do you make your store stand out against competitors?
We like to view Adorn Goods as a modern day general store. You can pretty much get whatever you need for your home, fashion accessories, body products, gifts and food. We want our customers to feel relaxed and inspired in our shop and know that we’re consistently adding products that are unique and different. Our love of fine foods prompted us to include an epicure room where we sell grab and go meals from local chefs. We also offer a private event space and host numerous gatherings.

5. Where do you hope to see Adorn Goods in 5 years?
We want Adorn Goods to be viewed as a one of a kind shopping experience. We also look forward to growing our bridal registry business.

Boss Lady - Bree Wellons - Adorn Goods in Centreville, Delaware - Social Stylate

6. As a working mom, do you have any tips on creating a balance?
Ha! I don’t know if there’s ever a perfect “recipe” for this question. All you can do is try your best and know you’re setting a good example for yous kids by following your dreams. Family life and business needs are always shifting, so just enjoy the ride! My family is very large and we all live close together. Family get-togethers are always totally entertaining with our cast of characters.

7. What inspires you and fuels your creativity?
Adorn Goods is really fulfilling my creative juices. I love meeting all of the interesting people and artisans who find our shop. Owning a store is a special way to connect with creative people and other businesses.

8. What advice do you have for those looking to go from employee to entrepreneur?
Starting a small retail shop is a big risk and can be scary. I like to believe that if you’re dedicated and focused on your business plan and mission, things typically work out for the best. Yes, there will always be bumps in the road and you have to be willing to try new things but, if you’re passionate about what you do, it offers many rewards!

9. Who is a #BossLady that inspires you and why?
Mary Celeste Beall and Kreis Beall are inspirations to me. They so graciously lead Blackberry Farm in Walland, Tennessee, along with their amazing team. Over a year ago Sam Beall, the proprietor of Blackberry Farm, tragically died at the age of 39. Mary Celeste is Sam’s wife and Kreis is his mother. Just a few weeks after Sam’s passing, Jennifer and I attended a Martha Stewart event at Blackberry. Both Mary Celeste and Kreis hosted our group and were the definition of strength, authenticity and elegance. The Beall family has created a one of a kind southern experience at Blackberry Farm. Sam’s vision will live on through is wife, mother and the exceptional Blackberry team.

Just for fun:

1. Your happy place is: Charleston, South Carolina and Lewes, Delaware
2. The one item you can’t live without it: Tata Harper Volumizing Lip and Cheek Tint
3. Favorite Instagram account to follow: The Dogist – Love the owner’s quotes about their dog’s personalities!
4. The last show you binge-watched: The Handmade’s Tale – so well done! Now on to Game of Thrones current season.
5. Cocktail of choice: My friend Debi’s Ginger-ritas. Yuuuuummmmm!
6. Song you could dance all day to: It’s summertime ,so all things Bob Marley!
7. Trend you wish would disappear: High waisted pants! SO not flattering!

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Top photo by KELLI WILKI. Middle photo by LAURA NOVAK.

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Boss Lady: Jena Baffone

Boss Lady is a series that shares personal insights from creative women in business. This week we chat with Jena Baffone, founder of the Delaware Furniture Exchange and Passionista Fashion Truck. Jena shares with us what it means to empower women to live positive and organized lifestyles along with advice for future #bossladies.

Boss Lady: Jena Baffone of Passionista Fashion Truck - Social Stylate

1. Tell us a little bit about yourself and your career.
I am currently the owner of Delaware Furniture Exchange (DFE) and Passionista Fashion Truck (PFT). DFE is in its 6th year and we sell upscale, gently used, furniture and accessories for the home. PFT is a mobile women’s Fashion Truck, sort of like a Food Truck just with amazing, new, and trendy women’s clothes and accessories. In the past I have worked 10yrs for a banking industry and was a realtor for 6yrs.

2. What prompted you to start the Passionista Fashion Truck?
I felt PFT would serve as a great compliment to DFE. I didn’t want to do used consignment clothing, so I felt being mobile I can come and go with new, trendy items for women. Plus who doesn’t love clothes and accessories.

3. What is your buying process like? Do you do a lot of trend research?
I deal with trendy companies from New York & Los Angeles. I grew up with 80s fashions and have watched the trends repeat themselves at some level – I am about keeping up with the current trends but making sure it has some “staying” power. Florals, Paisley, Stripes, Lace, Suede, Fringe, Ruffles, Flair, Straight leg, Skinny each had a era of their own. In the right style these pieces you can have for a while instead of just 1 season. I like to phrase it Timeless Trends.

4. If you could go back and tell yourself one thing before you started your business, what would that be?
Trust and believe in yourself, think positive that you can do it, what’s the worst that can happen you make mistakes, mistakes are the learning process, oh and you will make them but you can also correct them.

5. What has been your most successful form of marketing? (In terms of obtaining new customers)
Even with the enormous social media world we live in today and online ecommerce sites that bombard the internet – I still believe engaging face to face with the customer is mostly successful for me. Human Interaction is key for both businesses that I have, providing excellent customer service in this aspect is still just as important. Don’t get me wrong social media is huge but both stores actually depend on foot traffic. So if you make someone feel special and engage and they like their experience they will tell two people which is where social media comes in to play. Let them say it on social media what a great experience they had coming into the store and so on.

Boss Lady: Jena Baffone of Passionista Fashion Truck - Social Stylate

Jena just won the 1st year Best Concessionaire Award this week at the Delaware State Fair.

6. How do you measure success based on your efforts as and owner? Is it purely financial? Crossing off everything on your daily list?
I LOVE LOVE when people compliment on the choices I pick for the store or when I get pictures of how they re-decorated their homes thru DFE or they went to a special occasion with an outfit from PFT. I pride myself in providing something for everyone. When your customers are satisfied the financial aspect typically comes with that but don’t get me wrong you need to make money at these types of businesses otherwise you’re a 501c3 that you cant claim. LOL.

7. When it comes to building your brand, what is the most valuable lesson you’ve learned?
When you connect with your customers and have a passion for what you believe in you’re building your brand. Don’t think that building is ever going to stop though branding is a constant in motion. I am a big believer in the “look for less” whether in your home or in fashion. Majority of the people would love to have that high-end leather, tufted, nailhead chair for 2K but can’t afford it. It goes the same for clothing, I want people to feel great in what they wear but not spend a fortune. Your home is about “living” as well as fashion is about “looking good” in what you wear, the two are really connected. If I can give my customer unique finds at an affordable price, I am branding my businesses.

8. Where do you hope to see the company in 5yrs? Would you ever turn in your truck for a storefront?
DFE is a bricks & mortar and PFT is mobile. Right now I have the best of both worlds within the 2 businesses right now. I was able to start PFT because of the fantastic employees I have which makes things easier. I think it’s about timing for opening a store – it may happen.

9. What inspires you and fuels your creativity?
Well both businesses are ever changing on a daily basis. I receive original items for DFE on a regular basis and it’s never the same and PFT the scenery is always changing so creativity is extremely important in both businesses. This is where confidence in your ability to think on your feet and go with your gut, just do it comes into play. Also, knowing you can tweak things along the way of the journey of owning a business helps too.

10. What advice do you have for those looking to go from employee to entrepreneur?
I once read a book that said “know a little about a lot” I think it was Rich Dad Poor Dad. Marketing, Accounting, Branding, Social Media, Time Management, Hiring Employees, Tax Codes, Ect. I feel I know enough about all of these that I stay within my strengths and hire other people to do the other jobs. Hire good people and don’t be afraid to ask for advice from specialists in their field.

11. Who is a #BossLady that inspires you and why?
There really isn’t one specific person that inspires me. What inspires me are women that over come obstacles to achieve their goals and are willing to talk with other women about their journey in how they did it. There was a women’s speaker series in my area that I attended for several years 1x a month for 6months. I had the pleasure of hearing approximately 30 of these successful women overcome such hardship and turn themselves into successful empowering women. Alison Levine, Barbara Corcoran, Goldie Hawn, Diane Keaton, Condelezza Rice, Maya Angelou just to name a few I have seen. There is one thing they all had in common – they never stopped wanting to learn.

Just for fun…

Your happy place is: Watching a Sunset not matter where
The one item you can’t live without: The internet (but it would be nice to try to live without it)
Favorite Instagram account to follow: All of them
The last show you binged watched: James Bond Movies
Cocktail of choice: Skinny Mojito – Club Soda, Tito’s, Muddled Lime, Mint
Song you could dance all day to: Diana Ross – I’m Coming Out
Trend you wish would disappear: Pattern leggings – there is something about wearing pattern things on your butt cheeks.

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Boss Lady: Kate Hersch

Boss Lady is a series that shares personal insights from creative women in business. This week we chat with Kate Hersch, founder of August Morgan, an amazing line of hand-embroidered linen cocktail napkins. Kate shares with us what it means to empower women to live positive and organized lifestyles along with advice for future #bossladies.

BossLady-KateHersch-AugustMorgan-SocialStylate
1. Tell us a little bit about yourself and your career.
I live in Austin, Texas and am a wife to Robert and mother to Lily and Gus. I generally work from the morning after drop off at school until 4 when it is time to pick kids up and begin the evening routine of dinner, homework, sports, etc.

As a family we love to travel and eat. You will never starve in the Hersch household!

I graduated from the University of Texas at Austin with a BFA in Art History. After graduation I went to work at Sotheby’s in New York. I was in the Bid Department in Client Services. I was the person on the phone bidding for clients in the salesroom.

At Sotheby’s my friend introduced me to needlepoint. I was hooked. I never get on a plane with a piece of needlework. Unbeknownst to me, needlepoint would kick start another career…..

2. What prompted you to start August Morgan?
When I moved to back Austin I would frequently go to thrift stores and see old needlepoint pillows. I knew the amount of work that went into them I decided to “rescue” the needlepoints.

I then began August Morgan as a pillow company. I took vintage needlework and had them remade into a new pillow with a canvas back, invisible zipper, and down insert. The pillows were modern with a tip of the hat to the past. They were sold in stores across the US, in Barneys NY and on Anthropologie’s website. I loved creating these, but they were time consuming and produced a small profit for a lot of work.

I then came up with four designs for embroidered cocktail napkins, and now we have over 40 designs. The napkins, like the pillows, were traditional with a twist.
Now I have my clothing line that is like my pillows and cocktail napkins; traditional with a touch of whimsy.

Boss Lady-August Morgan-Social Stylate

3. You (semi) recently added clothing to your product assortment. Do you find that more challenging to sell/work with on an e-commerce platform?
I actually think it is easier to sell clothing than cocktail napkins online. There are some serious e-shoppers out there!

4. How do you make August Morgan stand out against competitors?
I don’t worry about competitors, but I do fiercely protect my own designs. My cocktail napkins are constantly being copied and I have a great lawyer. We send out cease and desist letters a few times a month. This is expensive but worth it to me. I won’t let anyone take the glory for my hard work and creativity.

Boss Lady-August Morgan-Social Stylate

5. What has been August Morgan’s most successful form of marketing? (In terms of obtaining new customers)
Finding Instagram tastemakers to promote my dresses.

6. When it comes to building your brand, what is the most valuable lesson you’ve learned?
Not to be trendy, as that is not my personal style and it should not reflect my company. To be true to my vision and taste.

7. Where do you hope to see the company in 5 years?
More clothing and more fun. A broader lifestyle company.

8. What inspires you and fuels your creativity?
Watching other women create, succeed and work hard.

9. What advice do you have for those looking to go from employee to entrepreneur?
Just do it. Do not care what anyone else thinks and says if you want it bad enough.

10. Who is a #BossLady that inspires you and why?
I admire Aerin Lauder for her personal style and how it is reflected in her beautiful products.

Just for fun…

Your happy place is: My annual winter trip to Jamaica with my family and two other families.
The one item you can’t live without it: my dogs! Golden Retrievers are the best!
Favorite Instagram account to follow: @awkwardfamilyphotos
The last show you binge-watched: The Crown
Cocktail of choice: Vodka soda with a lime. Preferably Stoli. I’m old!
Song you could dance all day to: This week it’s Wish I Knew You by The Revivalists
Trend you wish would disappear: Active wear when one is not exercising. Let’s leave that at the gym and dress for the day.

Boss Lady -August Morgan-Kate Hersch

 

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